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Frequently Asked Questions & Answers

How can I sign up for the online courses?

You can easily register on our website dog-training.me. Choose your desired package (Light, Premium, or Individual) and follow the registration instructions..

How can I access the content?

Once you’ve secured your access to the online school, we’ll immediately send your account details via email. You can then log in and access all the content to help you achieve your goals.

What does the free 60-day trial include?

During the free trial period, you’ll have access to all the content in our online courses. You can watch the videos and participate in live webinars to decide if our courses are suitable for you and your dog.

Which courses are offered?

We offer a variety of courses covering topics like leash handling, recall, puppy training, anti-hunting training, nutrition, and many more.

How does the Premium package work?

The Premium package includes all the benefits of the Light package, plus access to 2 live webinars with Conny Sporrer, the option to submit videos for direct feedback, and the ability to ask questions in the Facebook support group. Conny’s team of highly trained dog trainers and our warm, active community will assist you directly.

What does membership cost?

  • Light: $9.99/month (all courses, no live webinars/Q&A)
  • Premium: $29.99/month (includes live webinars and support group)
  • Individual: $99.99/month (like Premium + 1 hour of one-on-one coaching per month)

Which payment methods are accepted?

We accept all common payment methods, including credit card, PayPal, and bank transfer.

What if I don’t like a course?

If the content doesn’t meet your expectations, you can request a refund within the first 60 days. Just send a simple email to our support team, and they’ll handle everything for you.

How can I cancel my membership?

You can cancel your membership anytime with a simple email to our support team. Please note that we do not offer refunds for already paid months.

Is there an option to receive additional feedback?

Yes, Premium and Individual members can submit videos of their training sessions and receive direct feedback from our experts. Additionally, there are two monthly live Q&A sessions.

Are offline courses available?

Currently, we focus on our online courses. However, we are working on offering offline courses and workshops in the future. Feel free to email us, and we’ll recommend a trainer near you!

Which languages are supported, and is the site accessible?

Our courses are currently available in English. However, we plan to offer content in other languages in the future. Subtitles are available for all relevant videos.

Do you have other questions?

You can find our support email address on the website and in the email with your personal access link, which we’ll send to you right after your order. Feel free to reach out to us anytime if you have further questions!

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